Our Website Terms & Conditions

Contents & Quick Click

1. A Little About This Document
2. Some Important Definitions
3. Site & Associated Sites Use
4. Ownership, Use & Intellectual Property Rights
5. Accessibility
6. NOT Legal Advice & Accuracy of Content
7. NO Solicitor-Client Relationship
8. Availability of Site & Associated Sites
9. Privacy
10. Hyperlinks & Third-Party Sites
11. Warranties & Limitation of Liability
12. Additional Terms For Purchases & eCommerce
13. Disputes & Language
14. General

1. A Little About This Document

Comply With Me Limited owns complywithme.ca (Site), a page on the NewZenler platform (https://comply-with-me.newzenler.com/), and social media sites including complywithme (Instagram), Comply With Me (LinkedIn), and Vimeo page (Kerri A. Salata, Law Firm) (Associated Sites). Our Website terms and conditions of use explain how You use this Site and Associated Sites (Terms).

You should read these Terms before using the Site and Associated Sites. Accessing or using this Site and Associated Sites means You agree to be bound by the Terms. If You do not agree to the Terms, You should stop using the Site and Associated Sites immediately.

2. Some Important Definitions

“Content” means anything on the Site and Associated Sites.

“Product” refers specifically to educational courses, videos, exams, assignments, reference materials and/or any additional materials created by Us and purchased by You for learning or continuing educational purposes.

“We”, “Us” or “Our” means Comply With Me Limited, a registered Business in Toronto, Ontario (Ontario Corporate Number 1000522942), operated by Kerri Salata, its Director.

“You” or “Your” means the person accessing or using the Site and Associated Sites or its content or its Products.

3. Site & Associated Sites Use

The Site and Associated Sites are for Your personal, non-commercial use only. As a condition to use this Site and Associated Sites (it), You agree:

i. not to use it for any purpose that is unlawful under applicable law, or prohibited by these Terms;
ii. not to download, copy, modify, revise, manipulate, deface or attempt to assume ownership of it;
iii. not to distribute, transmit, license, transfer, sell, or publish it or its contents elsewhere;
iv. not to manipulate or disable the technology or security, or introduce malware, viruses, scams or other unauthorized technological changes;
v. not to Use it to disparage others;
vi. not to do anything, whatsoever, that brings Us or any other party harm, disrepute or causes any potential liability to any other party.

We reserve the right to block Your access to the Site and Associated Sites if We feel You violated any of these Terms.

4. Ownership, Use & Intellectual Property Rights

Any content on the Site and Associated Sites including, but not limited to, logos, images, portfolio materials, written content, articles written by Us, is our original work and our intellectual property, whether registered or not anywhere in the world.

You do not have a license or right to use any intellectual property displayed on the Site or Associated Sites which means that You cannot copy, imitate, or use our Intellectual Property, in whole or in part, without asking Us first for our permission.

5. Accessibility

Our Site and Associated Sites are built to be as accessible as possible. For example, our content and design decisions (graphics, fonts and colour combinations) consider those with visual impairments. We strive to be inclusive but if You have any problems accessing this Site and Associated Sites or its content, please contact Us.

6. NOT Legal Advice & Accuracy of Content

Though compliance education and training deals with and describes laws and regulations, Comply With Me is not a law firm and it does not provide legal advice. Content on the Site and Associated Sites is for general information purposes only and to inform You about Us, our Products, our educational videos and materials. It does not constitute legal advice or any other type of professional advice and should not be relied on for any other purpose.

We use reasonable efforts to include accurate and up-to-date information on the Site and Associated Sites but We do not represent, warrant or promise, whether expressly or implied, that any Content is or remains available, accurate, complete and up to date, free from bugs, errors or omissions, fit or suitable for any purpose.

Any reliance You may place on the information on this Site and Associated Sites is at Your own risk.

7. NO Lawyer-Client Relationship

Comply With Me is not a law firm and it does not provide legal advice so there is no ability to establish a Lawyer-Client relationship. Accessing or contacting Us through the Site or Associated Sites does not create a Lawyer-Client relationship of any kind. Nothing on this Site or Associated Sites creates a Lawyer-Client relationship with You.

8. Availability of Site & Associated Sites

While We make commercially reasonable efforts to ensure that the Site and Associated Sites are available, We do not represent, warrant or guarantee in any way the Site or Associated Sites will continue to be available at all times or that use will be uninterrupted.

9. Privacy

Our Site and Associated Sites tracks certain information like views, visitors, likes and comments. Additional data is available in some of those categories. For example, the category “visitors” may also provide the country, search terms, or number of clicks by a user. By using this Site and Associated Sites, You are consenting to our collection and Use of data and information about You, however, We will strive not collect or use personally identifiable information about You. The Privacy Commissioner of Ontario defines personal information here.

10. Hyperlinks & Third-Party Sites

The Site and Associated Sites may contain hyperlinks or references to third-party Websites. We provide any hyperlinks or references for Your convenience only. We have no control over third-party Websites and accept no responsibility for any content, material or information contained in them. The display of any hyperlink and reference to any third-party Website does not constitute an endorsement of such third party’s Website, products or services. Your use of a third-party Website, including NewZenler and Stripe, may be governed by the terms and conditions of that third-party Website.

11. Warranties & Limitation of Liability

You agree that Your use of the Site and Associated Sites is on an “as available” basis. Except as otherwise expressly required by applicable law, We make no representations, warranties, conditions or other terms, whether express or implied, in relation to the provision of the Site and Associated Sites, including and without limitation to, the completeness, accuracy and currency or any Content on the Site and Associated Sites, or about the quality or fitness for any purpose.

To the maximum extent permitted by applicable law, We exclude all liability, whether arising in contract, tort, breach of statutory duty or otherwise, which We may otherwise have to You as a result of any error or inaccuracies in any Content, the unavailability of the Site and Associated Sites for any reason, and any representation or statement made on the Site and Associated Sites.

We will not be liable for any loss or damage We cause which We could not reasonably anticipate when You started using the Site and Associated Sites as a result of Your use of the Site and Associated Sites and/or the acts or omissions of any third party such as other users of the Site and Associated Sites or any other indirect or consequential loss or damage You may incur in relation to the Site and Associated Sites and its Content.

We shall have no liability to You for any breach of these Terms caused by any event or circumstance beyond our reasonable control including, without limitation, strikes, lock-outs and other disputes, breakdown of systems or network access, flood, fire, explosion or accident.

Under no circumstances shall our aggregate liability to You for any and all claims arising from Your use of the Site or Associated Sites, including downloading or using of any Content, exceed, the amounts paid by You to Us for Your use of the Site and Associated Sites or its Content. If the above exclusion of liability is not enforceable by law, then our maximum liability to You for any and all claims arising from Your use of the Site and Associated Sites limited to an aggregate sum of $50 (CAD).

Notwithstanding any other provision of these Terms, We do not exclude or limit our liability for death or personal injury arising from our negligence, for any fraudulent misrepresentation made by Us on the Site and Associated Sites or for any other statutory rights which are not capable of being excluded.

If any part of these Terms is unenforceable, including any provision in which We exclude or limit our liability to You, the enforceability of any other part of these Terms will not be affected. If We choose not to enforce any right that We have against You at any time, then this does not prevent Us from later deciding to exercise or enforce that right.

12. Additional Terms for Purchase & eCommerce

12.1 BEFORE PURCHASING OUR PRODUCTS

TO PROTECT YOUR OWN INTERESTS YOU MUST READ AND UNDERSTAND THE FOLLOWING IMPORTANT TERMS BEFORE PURCHASING PRODUCTS FROM OUR SITE. If You are uncertain as to Your rights under these Terms or You want any explanation about them please e-mail Us at firstclass@complywithme.ca.

INTRODUCTION

These Additional Terms explain how You may buy products from our Site and Associated Sites. You should read the following Terms carefully before buying any products. When buying any products, You agree to be bound by these Additional Terms and the documents referred to in them. If You do not agree with or accept any of these Additional Terms, You will not be allowed to buy any products unless We agree otherwise.

Comply With Me Limited is registered in the province of Ontario. We are subject to the laws and regulations in Ontario for eCommerce.

12.2 ADDITIONAL DEFINITIONS

In these Additional Terms, the following words have the following meanings:

“Additional Terms” has the meaning given to it in paragraph 12. “Additional Terms” together with all of the Terms in this Agreement are referred to collectively as “Terms”.

“Confirmation E-Mail” has the meaning given to it in paragraph 12.

“Contract” has the meaning given to it in paragraph 12.

12.3 Ordering Products From Our Site Or Associated Sites – Our Contract

The steps required to create the Contract between You and Us are as follows:

(a) You place an order on our Site or Associated Sites, specifically the NewZenler platform (https://comply-with-me.newzenler.com/)

(b) When Your order is placed with Us at the end of the online checkout process, either We or the NewZenler platform will e-mail You to acknowledge that We have received Your order. This order acknowledgment does not, however, mean that Your order has been accepted by Us.

(i) the Products are not available;
(ii) We cannot obtain authorization of Your payment;
(iii) You are not permitted to purchase the Products; and/or,
(iv) there has been an error by Us on the pricing or description of the Products.

(d) We will only accept Your order when We send You an e-mail that confirms this (“Thanks for flying with Us!”). At this point, a legally binding contract will be in place between You and Us and at this point We will dispatch the Products to You (“Contract”).

When placing an order on the Site or Associated Sites, You should take care to ensure that all of the information that You provide to Us is correct although We appreciate that from time-to-time errors might be made. Therefore, please ensure that You take enough time to read and check Your order before submitting it to Us. If You need to correct any errors You can do so before submitting Your order to Us.

12.4 Nature of the Products and Faulty Products

(a) The law gives You certain legal rights if any of our Products are faulty. You have rights relating to refunds and to have such Products replaced if realistically possible. Nothing in these Terms affects these legal rights. However, We do not provide refunds if You find the Products boring, not entertaining, repetitive to information You already know, or it fails to meet Your expectations. Any such refunds will be provided in our sole discretion. If, in our sole discretion, We determine You may receive a refund for Products, You are NOT entitled to a Certificate of Completion or to rely on our Products for the purpose of continuing education credits to maintain Your registration status for the regulator, Self-Regulatory Organization or other Association in the Cycle for which the Products are accredited.

(b) The Products may vary from that shown on the Site.

(c) If We experience difficulties in supplying the Products We may need to substitute them with an alternative product of equal or better standard and value. We will try to e-mail to let You know if We intend to do this but this may not always be possible. You may refuse to accept such substitutes, in which case We will offer You a refund or a replacement and advise You how long such an offer remains open.

12.5″Cooling off” Period and Your Right to Cancel the Contract

(a) You have a legal right to cancel the Contract during the “cooling off” period set out in this paragraph. During the “cooling off” period if You decide that, for whatever reason, You no longer want Products that You have bought You may tell Us that You want to cancel the Contract and obtain a refund.

(b) Your rights to cancel the Contract do not apply in certain limited circumstances such as when You’ve already accessed the Products (i.e. the course) and/or received the Certificate of Completion.

(c) Your right to cancel the Contract starts from the date when the Contract is entered into in accordance with these Additional Terms (i.e., when the Confirmation E-mail is sent by Us). If You have already received the Products, You have a “cooling off” period of 7 working days when You may cancel the Contract. This 7-day period:

(i) starts to run the day after You receive the Products;
(ii) includes only working days so does not include Saturdays, Sundays or holidays.

You must not have accessed the Products (i.e. course), downloaded the materials or received the Certificate of Completion.

(d) Please contact Us if You want to cancel the Contract. You can e-mail Us at firstclass@complywithme.ca.

(e) As soon as possible after You contact Us to cancel the Contract (and, in any event, within 30 calendar days), provided You have not accessed the Products (i.e. course), downloaded the materials or received the Certificate of Completion, We will refund the price of the Products and any delivery charges paid. If You are cancelling the Contract, We will also refund any reasonable costs that You incur in returning the Products to Us. Any refunds will be made on the debit card or the credit card which You used to pay for the Products.

(f) If You have already received or accessed the Products, You must cease using them as soon as possible, delete and erase all copies of the Products and any downloads. You have a legal duty to take reasonable care of them and not use them before You return them to Us. Unless You are returning the Products because of a technical defect or the Products Were not as described, You are responsible for the cost of returning the Products to Us including any deletions.

12.6 Delivery

(a) The estimated date for delivery of the Products will be set out in the Confirmation E-mail. If something happens which is outside of our control and which affects the estimated date of delivery, We will give You a revised estimated date for delivery of the Products. Unless You and We agree otherwise, if We cannot deliver Your Products within 30 days of the Confirmation E-mail, We will e-mail You to advise You and We will cancel Your order.

(b) Delivery of the Products will take place once You have access to the Products. You will not own the Products but will be able to access, view and use them for Your learning and continuing education purposes only when We receive payment in full for them and any related delivery charges.

12.7 Payment

(a) You may pay for the Products by using the following payment methods: credit card, debit card or any other payment type allowed by Stripe, the third-party payment company We use that is integrated in the NewZenler platform.

(b) We use Stripe, a professional third-party payment company integrated in the NewZenler platform to process payments. We selected Stripe because Stripe provides secure payment for the Products by using an encrypted secure payment mechanism. We selected Stripe as our third-party payment company, and in addition, We do all that We reasonably can to ensure that all of the information which You provide to Us is secure and encrypted but in the absence of negligence of our part, We will not be liable for any loss that You may suffer if a third party gains unauthorized access to any information that You provide to Us.

(c) Your credit card or debit card or other payment type will only be charged when the Products are dispatched which means that You have been granted access.

(d) All payments by credit card or debit card or other payment type need to be authorized by the relevant card issuer. If Your payment is not received by Us and You have already received the Products that You ordered from Us, You must pay for such Products within 30 days or You must not view the Products (i.e. course), You must cease using them as soon as possible, delete and erase all copies of the Products and any downloads. If You do not pay for the Products or return them to Us in accordance with this paragraph:

(i) We will not issue a Certificate of Completion or We may revoke such Certificate of Completion and advise the regulator, Self-Regulatory Organization or other Association and/or Your firm that You have not earned the continuing education credits from Us in that Cycle;
(ii) We may collect the Products from You at Your expense. We will e-mail to advise You if We intend to do this; and/or,
(ii) We may also charge interest on any balance outstanding at the rate of 3% per annum above the Bank of Canada’s base rate. We will e-mail to advise You if We intend to do this.

(e) We have no responsibility, control or liability for the Terms or Conditions or decisions related to payments or refunds issued by Stripe, the third-party payment provider.

(f) Nothing in this paragraph affects Your legal rights to cancel the Contract during the “cooling off” period mentioned above.

(g) The price of the Products:

(i) Includes HST at the applicable rate; and,
(ii) Is quoted in Canadian dollars ($).

12.8 Termination of the Contract

If the Contract is terminated, it will not affect our right to receive any money which You owe to Us under the Additional Terms.

13. Disputes & Language

We will try to resolve any disputes quickly and efficiently. If You are unhappy with the way We deal with any dispute and You want to take court proceedings, the relevant courts of Ontario will have exclusive jurisdiction in relation to the Terms. Relevant Ontario law will apply to these Terms.

The parties acknowledge that they have required that these Terms and all related documents be prepared in English. Les parties reconnaissent avoir exige que la presente convention et tous les documents connexes soient rediges en anglais.

14. General

These Terms Were last updated on August 17, 2023. No changes to these Terms are valid or have any effect unless agreed by Us in writing. We reserve the right to vary these Terms from time to time. Our new Terms will be displayed on the Site and Associated Sites and by continuing to use and access the Site and Associated Sites following such changes, You agree to be bound by any variation made by Us. It is Your responsibility to check these Terms from time to time to verify such variations.

Unless otherwise expressly stated in these Terms, all notices from You to Us must be in writing and sent to our contact address at firstclass@complywithme.ca and all notices from Us to You will be displayed on our Site and Associated Sites from to time.

These Terms, together with the Privacy Statement and any applicable Additional Terms, contain the entire understanding and agreement between Us and You in relation to Your use of the Site and Associated Sites and supersede and replace any representation, statement or other communication, whether written or otherwise, made by You or Us which is not contained in these Terms. Save for fraud or fraudulent misrepresentation, We shall have no liability for any such representation being untrue or misleading.

You may not assign, sublicense or otherwise transfer any of Your rights and obligations in these Terms to any other person.

These Terms shall be construed in accordance with and governed by the laws in effect in Ontario.